Privacy Policy

Effective Date: April 29, 2026
Business Name: Exalt Pools
Website: exaltpools.com

Exalt Pools respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, including information provided when requesting a free quote.

Exalt Pools provides services primarily in Central Florida, including St. Cloud, Kissimmee, Orlando, and surrounding communities.

Information We Collect

When you submit a form, we collect the following information:

  • Name
  • Email address
  • Phone number
  • Service requested
  • Message or quote details
  • Any other information you voluntarily submit

We may also collect basic website usage information, such as browser type, device information, pages visited, and general location data through cookies, analytics tools, or similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to quote requests
  • Contact you about your requested service
  • Schedule appointments or service visits
  • Provide pool cleaning, maintenance, repair, leak detection, pressure washing, and related services
  • Send invoices and service-related updates
  • Provide customer support

Calls, Emails, and Text Messages

When you submit a quote request, Exalt Pools may contact you by phone, text message, or email regarding your request, scheduling, service updates, invoices, and related customer service matters.

Email Communications

If we send marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly. Commercial emails should include accurate sender information, a valid physical mailing address, and a clear way to opt out.

How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our business, such as:

  • Website hosting providers
  • Form or CRM tools
  • Email and text message providers
  • Scheduling tools
  • Payment processors
  • Analytics or advertising platforms

These providers are only given access to information needed to perform their services.

We may also disclose information if required by law, legal process, court order, or to protect our rights, property, customers, or business.

Cookies and Tracking Technologies

Our website may use basic cookies, analytics tools, or similar technologies to help us understand website traffic, improve the website, and measure performance. You can adjust your browser settings to disable cookies if you prefer.

Data Security

We take reasonable steps to protect the information submitted through our website. However, no website, online form, email system, or electronic storage method is completely secure. If we become aware of a data security issue involving personal information, we will respond as required by applicable law.

How Long We Keep Information

We may retain submitted information for as long as reasonably necessary to respond to requests, provide services, maintain business records, comply with legal obligations, resolve disputes, and improve our operations.

Children’s Privacy

Our website is intended for adults seeking pool and outdoor cleaning services. We do not knowingly collect personal information from children under 13.

Your Choices

You may contact us to:

  • Request access to the information you submitted
  • Ask us to correct your information
  • Ask us to remove your information from our contact list
  • Opt out of marketing emails, calls, or texts

Contact Us

If you have questions about this Privacy Policy or want to update or remove your information, contact us at:

Exalt Pools
Email: jediah.Wetherington@exaltoutdoors.com
Phone: (689) 276-6539